Terms & Conditions
(1) Reservations & Payments
The booking contract between Netventis and the customer becomes effective upon receipt of the booking confirmation from Netventis (right after ticket purchase or transfer). The booking must include: company name, job title/function of the participant, and contact information.
Full payment is due upon receipt of the invoice. Participation in the event is not permitted unless full payment has been received prior to the event start. In the event of delayed payment, Netventis reserves the right to cancel the customer’s booking, prohibit access to the event, and/or release reserved participation or exhibition space to other customers.
Conference passes (badges) will be issued at the on-site check-in desk. A prerequisite for obtaining the pass is that the full booking fee has been received by Netventis prior to the event. For late registrations, proof of payment (or a valid credit card as a deposit) must be presented at the check-in.
(2) Liability & Cancellation
a. Business Partner Cancellation
If a business partner (exhibitor) cancels their participation, Netventis is entitled to claim compensation for the resulting loss. The cancellation fee is calculated as follows:
- Cancellation after contract confirmation = 25% of agreed fee
- Cancellation 12 to 8 weeks before the event = 50%
- Cancellation within the last 8 weeks before the event = 100%
- Cancellation within 2 weeks = 100% + additional confirmed service costs (e.g. catering, tech, staff)
Cancellations must be submitted in writing. Discounts and special conditions will not be deducted from cancellation fees. The customer may prove that the actual loss was lower.
In case of sponsorship another charges will be applied. It will be negotiated with each sponsor separately.
b. Delegate Cancellation
The same cancellation conditions apply to delegate bookings (individual or group participation).
- Cancellation after contract confirmation = 25% of agreed fee
- Cancellation 12 to 8 weeks before the event = 50%
- Cancellation within the last 8 weeks before the event = 100%
- Cancellation within 2 weeks = 100% + additional confirmed service costs (e.g. catering, tech, staff)
Written notice is required. In the case of cancellations within 2 weeks of the event, Netventis also reserves the right to invoice separately for additional booked services.
Force Majeure
In case of external circumstances beyond our control – such as natural disasters, political unrest, strikes, travel disruption, pandemics, or similar—Netventis reserves the right to postpone, modify, or cancel the event. In such cases, Netventis is not liable for any resulting damages. In case of cancellation due to such events, any payments made may be transferred as credit to a future Netventis event.
Netventis is only liable for damages resulting from intent or gross negligence, and unlimited only in the event of injury to life, body, or health in accordance with statutory provisions.
(3) Privacy and Data
Netventis complies with the General Data Protection Regulation (GDPR). By registering, the customer agrees to the processing of their data for purposes related to event participation, communication, and promotion.
By participating in the event, the customer also agrees to photo, audio, and video recordings being made and used for marketing and documentation purposes by Netventis. Participants may request in writing to be excluded from media usage in specific cases.
Customer data is securely stored and may be used by Netventis and selected partners for communication of relevant offers. You may unsubscribe or opt-out at any time by contacting us at office@netventis.com.
(4) Default of Payment & Event Cancellation
If the customer fails to pay in accordance with the agreed schedule, Netventis reserves the right to cancel participation and reassign any reserved space or speaking slots. In case of full event cancellation by Netventis, any received payments will be transferred as credit for a future event within 12 months.
(6) Final Provisions
No verbal side agreements shall apply. Changes and additions to this contract must be made in writing. If any provision of these terms becomes invalid, the remainder of the agreement shall remain in force.